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UKSKIN

Health

The Challenge

With clinics opening in cities across the country, UKSKIN faced a familiar challenge: every site had been delivered by a different shopfitters or contractors, creating a patchwork of styles rather than a unified brand. They came to us to help create a consistent, recognisable experience for patients, wherever they visit…

What we did

After exploring UKSKIN’s brand and growth plans, we identified the missing piece: a clear store concept. Without it, contractors were interpreting interiors their own way.

We created a store concept for national rollout: a flexible design system that works across different clinics while ensuring the brand translates consistently into the physical environment—balancing the warmth of a welcoming space with the clinical professionalism patients expect.

Concept, Design & Development

Results

The new concept gives UKSKIN a welcoming yet clinical design, scalable across all locations and simple for contractors to replicate—ensuring a consistent, high-quality standard everywhere.

“We asked Retail Experience Design to conceptualise the interior space of our private integrated medical and dental clinic. The design team captured what we were looking to achieve with how we wanted to be perceived – the look, feel and atmosphere. 

The results are exceptional – Retail Experience Design translated our vision and pushed boundaries. We’ll definitely be using Retail Experience again.”

Dush Gunasekera

CEO MyHealthcare clinic

Let’s transform your space together

If you want to know more, get in touch – we’re always happy talking shop.

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Working with the Health Sector

We understand the complexity of designing for healthcare businesses – the need to balance delivering a positive patient experience with achieving your commercial goals.

We can help:

  • Maximise your space to create a highly efficient working environment for clinicians.
  • Create a positive patient experience that reflects your brand values.
  • Transform traditional or tired interior into an empowering and comfortable space.

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